Purpose – This paper reports the findings of a study designed to explore web searchers' perceptions of the causes of their search failure and success. In particular, it seeks to discover the extent to which the constructs locus of control and attribution theory might provide useful frameworks...

Purpose – This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is limited. The study reported here seeks to investigate such perceptions and reactions, and to explore the...

This book explores the role of information seeking and retrieval in the development of information systems to support personalized and autonomous learning by introducing key concepts from information science.

To what extent can accessing desired information transform our views, shape our behavior, or influence our wellbeing? What does occur in our mind when we find the information we need? Building upon these questions, what emotions arise in our consciousness when we encounter unexpected or...

Purpose This paper reports findings from a research project about human information behaviour in the context of serious leisure. Various forms of information activities in this context have been identified and categorised to depict common patterns of information seeking, sharing, using and...

Purpose The purpose of this paper is to identify the best interactions between sales promotion and advertisement plans as the resources of the brand attachment and its consequences in durable and fast-moving consumer goods. Design/methodology/approach The mixed methods research in the form of...

Purpose – This paper aims to report a number of factors that are perceived by web users as influential elements in their search procedure. The paper introduces a new conceptual measure called “web search efficacy” (hereafter WSE) to evaluate the performance of searches mainly based on...