This article explores the relationship between the concept of uncertainty in information seeking, within a model of the problem-solving process proposed by Wilson (1999a) and variables derived from other models and from the work of Ellis and Kuhlthau. The research has involved longitudinal data...

This paper reports the results of a study funded by the Arts and Humanities Research Board which sought to investigate links between Web search strategies and retrieval effectiveness. A total of 68 students, enrolled on masters programmes in librarianship, information management and information...

“Serendipity” has both a classical origin in literature and a more modern manifestation where it is found in the descriptions of the problem solving and knowledge acquisition of humanities and science scholars. Studies of information retrieval and information seeking have also discussed the...

Based on a review of constructs that have been the subject of both educational and information science research, a model of learning‐related information behaviour is developed. The model details components of such behaviour, including: basic information processes, information processing types...

Purpose – The purpose of this paper is to review recent developments in educational informatics relating to the provision by information systems of pedagogical support to web‐based learners, and to propose further investigation of the feasibility and potential value of web‐based...

Purpose – The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual activity. The research aimed to provide empirical evidence based on a case study of a particular arena of...

Purpose – The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university...

Purpose – The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach – In total, 91 members of the general public performed 195 controlled searches. Search activity and...