Purpose – The purpose of this article is to examine the effectiveness of the unified medical language system (UMLS) semantic network as a seed ontology for building a medical field ontology. Design/methodology/approach – The information extraction process known as the knowledge engineering...

Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999‐2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use...

Purpose – The purpose of this paper is to specify user‐defined relevance criteria by which people select hyperlinks and pages in web searching. Design/methodology/approach – A quantitative and qualitative analysis was undertaken of talking aloud data from nine web searches conducted about...

Purpose – The purpose of this paper is to discuss the results of a customer knowledge study commissioned by the Parliamentary Documentation Centre (PDC) of the European Parliament in order to elicit a better understanding of the views and needs of its actual and potential client base....

Purpose – The purpose of this paper is to examine the effects of the use of the citation‐based journal impact factor for evaluative purposes upon the behaviour of authors and editors. It seeks to give a critical examination of a number of claims as regards the manipulability of this...

Purpose – This study aims to investigate the effects of different search and browse features in digital libraries (DLs) on task interactions, and what features would lead to poor user experience. Design/methodology/approach – Three operational DLs: ACM, IEEE CS, and IEEE Xplore are used in...

Purpose – The aim of the current paper is to test whether query translation is beneficial in web retrieval. Design/methodology/approach – The language pairs were Finnish‐Swedish, English‐German and Finnish‐French. A total of 12‐18 participants were recruited for each language pair....