Purpose: Peer reviewer evaluations of academic papers are known to be variable in content and overall judgements but are important academic publishing safeguards. This article introduces a sentiment analysis program, PeerJudge, to detect praise and criticism in peer evaluations. It is designed...

In the UK, millions are now online and many are prepared to use the Internet to make and influence purchasing decisions. Businesses should, therefore, consider whether the Internet could provide them with a new marketing opportunity. Although increasing numbers of businesses now have a website,...

A thesis submitted in partial fulfilment of therequirements of the University of Wolverhamptonfor the degree of Doctor of Philosophy

Purpose: Despite the social, educational and therapeutic benefits of book clubs, little is known about which books participants are likely to have read. In response, the purpose of this paper is to investigate the public bookshelves of those that have joined a group within the Goodreads social...

Purpose: The purpose of this paper is to test if there are biases in lexical sentiment analysis accuracy between reviews authored by males and females. Design/methodology/approach: This paper uses data sets of TripAdvisor reviews of hotels and restaurants in the UK written by UK residents to...