Narrow search
Showing 1 - 10 of 30,129
Cover Image
Modelling strategic actor relationships for risk management in organizations undergoing business process reengineering due to information systems adoption
Misra, Subhas C.; Kumar, Uma; Kumar, Vinod - In: Business Process Management Journal 14 (2008) 1, pp. 65-84
Purpose – Because of the competitive economy, organizations today seek to rationalize, innovate and adapt to changing environments and circumstances as part of business process reengineering (BPR) efforts. Irrespective of the process reengineering program selected and the technique used to...
Persistent link: https://www.econbiz.de/10014687737
Cover Image
Are we really competent?
Caldeira, Mário; Dhillon, Gurpreet - In: Business Process Management Journal 16 (2010) 1, pp. 5-28
Purpose – The purpose of this paper is to present organizational competencies for gaining information technology (IT) benefits within organizations. Following the analysis of 16 in‐depth case studies, a set of six high level, fundamental competencies and 17 facilitating competencies are...
Persistent link: https://www.econbiz.de/10014687829
Cover Image
An empirical investigation of the moderating effects of BPR and TQM on ICT business value
Loukis, E.; Pazalos, K.; Georgiou, St. - In: Journal of Enterprise Information Management 22 (2009) 5, pp. 564-586
Purpose – The purpose of this paper is to empirically investigate and compare the moderating effects of the two basic business process change paradigms – business process reengineering (BPR) and total quality management (TQM) – on the business value generated for firms by their information...
Persistent link: https://www.econbiz.de/10014859771
Cover Image
Strategic predictors of successful enterprise system deployment
Ettlie, John E.; Perotti, Victor J.; Joseph, Daniel A.; … - In: International Journal of Operations & Production Management 25 (2005) 10, pp. 953-972
Purpose The delivered wisdom to date has enterprise system purchase and implementation as one of the most hazardous projects any organization can undertake. The aim was to reduce this risk by both theoretically and empirically finding those key predictors of a successful enterprise system...
Persistent link: https://www.econbiz.de/10014789791
Cover Image
Workflow: a solution for cooperative information system development
Caro, J.L.; Guevara, A.; Aguayo, A. - In: Business Process Management Journal 9 (2003) 2, pp. 208-220
Workflow management includes concepts of special interest to the business organization field and for the automation of processes within a company. However, process modeling via workflow specifications and workflow management systems can be applied in any field where a workflow exists. The use of...
Persistent link: https://www.econbiz.de/10014687516
Cover Image
What strategic alignment, process redesign, enterprise resource planning, and e‐commerce have in common: enterprise‐wide computing
Ndede‐Amadi, Atieno A. - In: Business Process Management Journal 10 (2004) 2, pp. 184-199
Unlike other purchases of information technology that have failed to deliver measurable improvements in corporate performance, enterprise‐wide information systems in the manufacturing industry have immediate and positive impact on the bottom line. The transition from strategic alignment as the...
Persistent link: https://www.econbiz.de/10014687557
Cover Image
Re‐engineering proves effective for reducing courier costs
Revere, Lee - In: Business Process Management Journal 10 (2004) 4, pp. 400-414
The success of business process re‐engineering (BPR) is dependent on the use of data‐driven methods that provide cost‐effective and optimal solutions. Today's business managers are inundated with methodologies and tools that claim to provide sustaining process improvement results....
Persistent link: https://www.econbiz.de/10014687570
Cover Image
The evolution of TQM
Motwani, Jaideep; Prasad, Sameer; Tata, Jasmine - In: The TQM Magazine 17 (2005) 1, pp. 54-66
Purpose – Business process change (BPC) is an organizational initiative to achieve significant improvement in performance and has been extensively reported in the information systems literature. Total quality management (TQM) has been employed to improve the quality of processes within a...
Persistent link: https://www.econbiz.de/10015033074
Cover Image
Integration of queuing network and IDEF3 for business process analysis
Jeong, Ki‐Young; Cho, Hyunbo; Phillips, Don T. - In: Business Process Management Journal 14 (2008) 4, pp. 471-482
resource utilization, waiting time, and cycle time without relying on a time consuming simulation approach. Design … reusability. In addition, the performance of the open queuing network analyzer (QNA) is compared to the simulation through case …, it is found that they could obtain several meaningful system performance measures without simulation. They could also …
Persistent link: https://www.econbiz.de/10014687759
Cover Image
Simulation for emergency care process reengineering in hospitals
Shim, Sung J.; Kumar, Arun - In: Business Process Management Journal 16 (2010) 5, pp. 795-805
Purpose – Using computer simulation, this paper seeks to model the emergency care process in a hospital and evaluate … emergency care process. Findings – The simulation results demonstrate that the changes proposed can shorten patient wait times …/implications – A couple of limitations are recognized in this paper. First, the simulation does not consider varying the capacity of …
Persistent link: https://www.econbiz.de/10014687863