Purpose – The paper aims to examine the degree of changes in action readiness and mindset for the IT offshore outsourcing (offshoring) practice of a number of leading finance and insurance organisations. In particular, the article investigates the action readiness (the state, condition or...

Purpose – The project management literature contains a growing body of research addressing information technology (IT). Currently, the majority of these studies direct attention towards projects completed within private sector organizations. Given the unique characteristics surrounding public...

Purpose – A common difficulty for an information technology (IT) department is to focus resources (people) where they can deliver the greatest benefit for the efforts made. It sometimes happens that a bias develops where some departments insist that their projects are more critical than others...

Purpose – The purpose of this paper is to provide a discussion of the way that teams and leaders interact over the life cycle stages of a project and how trust and confidence plays a vital part in this intimate relationship. Key issues relevant to this discussion are the nature of projects,...

Purpose – The purpose of this paper is to inform project management practice on the business benefits of building information modelling (BIM) adoption. Design/methodology/approach – BIM needs to compete against well‐ingrained methods to deliver projects in a fragmented and rather...

Purpose – The purpose of this paper is to identify current practice in respect of the appraisal of both information communication technology (ICT) and non‐ICT capital investments, and to elicit the opinions of senior executives on the various issues concerning such investment practices....

Purpose – The overall purpose of this paper is to analyze variables that influence how top financial executives view their return on information technology (IT) investment in their organizations. Specifically, relationships between a series of independent variables are measured against the...

Purpose – There has been a great deal of interest in ensuring that organisational strategy is successfully implemented in order to meet business objectives. More recently, reports of the failure of information systems and technology (IS&T) projects have become more regular and the reported...

Purpose – This article describes the management of an A$20.5 million three‐year capital‐works program to develop and support radio communications for Australia's New South Wales Police Service. Design/methodology/approach – Draws on information provided by the project manager. Findings...

Purpose – The aim of this paper is to discuss the evolution of the collaborative computing technology and highlight major benefits of using this technology in small and medium‐sized firms. The trends in collaborative products and services and some of the collaborative computing products...