This paper explores the experience of two academics commissioned, by a public body engaged in policy formulation, to carry out research to inform the policy process. During the presentation of qualitative data to the public body, one representative exclaimed "it's not true!" The report was...

This toolkit suits coaches and prospective coaches in all sectors, particularly those who want a rapid and accessible route to understanding coaching practice and who want a reliable source book for coaching methods.

Purpose: The purpose of this study is to address the construction of trust in leader member exchange (LMX) relationships as a multidimensional phenomenon and identify the importance of emotional and collective factors contributing to this phenomenon. Design/methodology/approach: Ten health care...

Purpose: The purpose of the paper is to investigate ambiguous language use in health-care project plans in a manner that accounts for the wider, institutional, public health-care context. Design/methodology/approach: The article deployed a case study approach and drew from Fairclough's critical...