Most managers would agree that the calibre of an organisation′s employees is vital to its business success. However, to many managers, selection is a headache: job descriptions have to be written, advertisements placed, a shortlist of candidates agreed, assessments of candidates carried out,...

Describes how the National Health Service management has responded to pressure for change as a “critical case site” for investigation of the importance of innovativeness. What factors help or hinder innovation? What distinguishes highly innovative teams? How does the process of innovation...

Innovation and creativity at work have emerged as central concerns in recent years amongst applied researchers and practising managers alike. Little research, however, has addressed the influence of different group membership and organisational status on perceptions of innovation processes. The...

Describes a research project using a qualitative research methodology investigating innovation processes in two NHS hospitals. Employs a multi‐perspective approach to examine the perception of innovation processes by actors at different organizational levels, whereas past innovation research...