Purpose – The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge‐intensive enterprises. Design/methodology/approach – The study has taken an interpretitivist approach, using two knowledge‐intensive South Yorkshire...

Purpose – Aims at finding out the senior managers' perceptions about the extent to which the components of KM contribute to the success of SMEs (small and medium enterprises) in Turkey. Design/methodology/approach – In this paper, the current knowledge management practices in Turkish SMEs...

Purpose – This paper proposes the concepts of communities of enterprise (CoEs) and virtual communities of enterprise (VCoEs) to describe business networking patterns in regional areas where there is no central organisational or industry focus and small and medium enterprises dominate the...

Purpose – The purpose of this paper is to discuss how managers use knowledge when making ICT investment decisions. ICT investments are complex processes and also have strategic implications for organizations. The focus of the study is to reveal how the organizational process of knowledge...

Purpose – The specific challenges which small and medium‐sized enterprises (SMEs) face lead to a special knowledge management system with harmonised methods and supporting software tools. This paper seeks to address this issue. Design/methodology/approach – A theoretical framework is...

Purpose – To survive in the global economy, SMEs have to improve their products, services and processes, exploiting their intellectual capital in a dynamic network of knowledge‐intensive relations inside and outside their borders. This paper aims to explore the rationales for the integration...

Purpose – Much of the literature on knowledge management (KM) has focused on KM practices in large organisations where KM seems to encompass every KM process from capture of knowledge to its eventual reuse. Small and medium‐sized enterprises (SMEs) practise KM processes to a lesser degree or...

Purpose – A literature review revealed that none of the few longitudinal studies of enterprise content management (ECM) implementations focus on small and medium‐sized enterprises (SMEs). To contribute to this area, the purpose of this paper is to generate insights in relation to how SMEs...

Purpose – E‐business requires small and medium‐sized enterprises (SMEs) to seek both external and internal knowledge and to establish external and internal relationships with partners, such as customers and suppliers. This paper aims to describe a model that examines how knowledge...

Purpose – In offering a critical account of knowledge management in a small‐ and medium‐sized enterprise this paper aims to theorise the creation and sharing of knowledge from a relational perspective. Design/methodology/approach – Drawing on the findings of an in‐depth longitudinal...