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Modeling customer support performance in Indian IT hardware industry
Shankar, R.; Vijayaraghavan, P.; Narendran, T. - In: Journal of modelling in management 1 (2006) 3, pp. 232-254
Persistent link: https://www.econbiz.de/10007599810
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Field-level customer support decision model for high-tech products in India
Ravi Shankar, K. R.; Vijayaraghavan, P.; Narendran, T. T. - In: International journal of management and decision making … 8 (2007) 2/4, pp. 290-317
Persistent link: https://www.econbiz.de/10003457653
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Stock Market Reaction to Corporate Strategic Decisions
Suresh, Srinivasan - 2006
In this paper, we have studied the stock market's impact to public announcement of strategic decisions of Indian companies. We have used the event study methodology to assess whether there is an increase in firm value surrounding the days of such public announcements. The corporate strategic...
Persistent link: https://www.econbiz.de/10012734801
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Optimal staffing policies for customer support system with uncertain demand
Ravi Shankar, K. R.; Vijayaraghavan, P.; Narendran, T. T. - In: International journal of agile systems and management : … 1 (2006) 3, pp. 299-323
Persistent link: https://www.econbiz.de/10007388858
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Optimal staffing policies for customer support system with uncertain demand
Ravi Shankar, K. R.; Vijayaraghavan, P.; Narendran, T. T. - In: International journal of agile systems and management : … 1 (2006) 3, pp. 299-323
Persistent link: https://www.econbiz.de/10007393212
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Modelling improved customer responses in web-enabled support networks
Shankar, K. R. Ravi; Vijayaraghavan, P.; Narendran, T. T. - In: International journal of agile systems and management : … 1 (2006) 2, pp. 166-193
Persistent link: https://www.econbiz.de/10007287044
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Field-level customer support decision model for high-tech products in India
Ravi Shankar, K. R.; Vijayaraghavan, P.; Narendran, T. T. - In: International journal of management and decision making … 8 (2007) 2/4, pp. 290-317
Persistent link: https://www.econbiz.de/10009865501
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Optimal sensor distribution for multi-station assembly process using chaos-embedded fast-simulated annealing
Shukla, N.; Tiwari, Manoj Kumar; Shankar, R. - In: International journal of production research 47 (2009) 1, pp. 187-211
Persistent link: https://www.econbiz.de/10003886749
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B2B multi-attribute e-procurement : an artificial immune system based goal programming approach
Chan, Felix Tung Sun; Shukla, M.; Tiwari, Manoj Kumar; … - In: International journal of production research 49 (2011) 2/4, pp. 321-341
Persistent link: https://www.econbiz.de/10008842309
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Modeling the barriers of supply chain collaboration
Ramesh, A.; Banwet, D. K.; Shankar, R. - In: Journal of modelling in management 5 (2010) 2, pp. 176-193
Persistent link: https://www.econbiz.de/10008654274