Purpose – Drawing from the literature, the purpose of this paper is to offer an empirically validated framework for examining information technology (IT) readiness in small firms. Design/methodology/approach – A conceptual framework of IT readiness for small firms is developed and validated...

Many smaller American companies utilise management consultants for problem‐solving assistance on a project by project basis. Managerial personnel in such companies often have a unique combination of traits including a high dependence on intuition, minimal use of quantitative skills, and a...

All companies that wish to stay competitive have to develop their ability to maintain, improve, organise, use and reuse the employees' knowledge, tangible as well as intangible. Knowledge management has become a very important management tool. Although still open to several interpretations, it...

Purpose The purpose of this paper is to investigate the knowledge management (KM) approach followed by small companies. In particular, after introducing the notion of emergent approach, the paper aims to examine if that notion is useful to properly describe the way small businesses approach...