Purpose – The aim of this paper is to link complexity theory to the intentional change process by examining the role of emotional attraction. A research study currently underway on intentional change theory (ICT) in a healthcare context is presented. Design/methodology/approach – This paper...

Purpose – The purpose of this paper is to examine the application of intentional change theory (ICT) at the organizational level through the lens of a case study. Design/methodology/approach – This paper is a case study of Roadway Express, a leading transportation provider of industrial and...

Purpose – Better understanding the mechanisms through which individuals engage in sustainable change efforts has been an ongoing concern of both researchers and practitioners. While dyadic interactions with others can play a significant role in individual change efforts, the purpose of this...

Purpose – The purpose of this paper is to develop an insight, through an examination of the American Civil Rights Movement and the Anti‐Apartheid Movement in South Africa, into how desired change occurs at a national or cultural level of social organization. Design/methodology/approach –...

Purpose – The purpose of this paper is to show that development of competencies needed to be effective managers and leaders requires program design and teaching methods focused on learning. This is the introductory essay to this special issue of JMD . Design/methodology/approach –...

Purpose – The purpose of this paper is to explore three research questions. Are there gender differences in the demonstration of emotional and social intelligence competencies? What is the relationship between emotional and social intelligence competencies and success, and does gender moderate...

Purpose – The purpose of this paper is to focus on two research questions. First, what are the emotional and social intelligence competencies that distinguish outstanding from typical urban principals? Second, how do outstanding and typical urban principals conceptualize and adapt differently...

Purpose – The purpose of this research is to examine the relationships among team leader emotional intelligence competencies, team level emotional intelligence, and team performance. Design/methodology/approach – It is argued here that the team leader's emotional intelligence (EI) will...

Purpose – The purpose of this research is to determine the competencies that predict highly effective performance in R&D managers and to explore where, along their career and life, managers develop these competencies. Design/methodology/approach – Participants were 35 scientists and...

Purpose – Development of competencies needed to be effective managers and leaders requires program design and teaching methods focused on learning. The paper presents an update and a view of 20 years of attempting to develop these competencies. Design/methodology/approach – A total of 14...