Benchmarking can be described as an alliance between partners to share information on practices, processes and measures that will stimulate innovative practices within a company, leading to improvement in corporate performance. As a process of finding and implementing best practices, it...

Urban public transport is currently facing increasing difficulties to obtain funding. While the priority is given to sustainable mobility in cities, the development of the supply leads to increasing operating costs, but the receipts from customers is insufficient to cover the expenses. Taking...

Considers some recent research on understanding and improving managerial performance. Reports on findings of a recent survey that asked executive managers what it is that distinguishes the excellent or effective performer from the merely average or ineffective performer. Examines competency...