Purpose – The aim of this study was to identify what people in Mexican organizations perceive as effective and ineffective managerial behavior. Design/methodology/approach – A qualitative study based on the grounded theory approach was conducted. Interviews using the critical incident...

Following the implementation of educational reform, school leadership has become very important. School principals have become managers and it was necessary a qualification process for them. The purpose of this study was to establish training needs and training school managers. The research...

Purpose – The purpose of this paper is to assess the impact of managerial competencies on the marketing effectiveness of the organization. While many empirical works have centered on marketing effectiveness, the generalizability of its relationship to managerial competencies in the Nigerian...

Purpose – This paper seeks to report on the findings of a recent study which explores the ways/factors which influence and/or determine the effectiveness of the senior management in the Muscat Municipality, Oman, by assessing the perception of senior managers concerning the influences...

Purpose – The purpose of this paper is to reveal how individualized training helped managers to become better supervisors at West Yorkshire Probation Service, UK. Design/methodology/approach – Presents statistics on the costs of unplanned absences at work, the skills managers need to...

Purpose – This article seeks to examine numerous surveys on employee performance and leadership effectiveness and to reveal common themes and implications for managers interested in dramatically improved employee productivity and retention. All of these surveys are to study successful leaders...

Purpose – The objective of this paper is to conceptualize the serendipity of leadership effectiveness in management and business practices. The term “serendipity” is defined as the mix of leadership effectiveness by accident and sagacity in management and business practices....

This study investigates whether migrants, once they have decided to move to Switzerland, prefer to settle in municipalities that feature low income taxes. In line with the existing literature, results from cluster-specific count data models indicate that income taxes are a significant pull...

Purpose: This study attempts to identify the cause of the failure of a platform operator in a P2P lending market, from the perspective of the internal credit rating system. Design/methodology/approach: Data from Moneyauction, the first P2P lending platform in Korea, which led the market for a...