The article explores the use of maps and models as conceptual tools used by trainers. Experience is ordered by … needs to develop his or her own models. The author presents an example of how this can be done: a tool of a kind for …

/influencing skills. Outlines models for change while investigating their implications for training. Concludes that management …Reviews essential skills needed by trainers in the face of recent change including technical, people and intervention … collaboration and involvement are essential for training, and that a trainer can only be effective if he or she possesses those …

Reports on a study of the evaluation strategies of trainers in London local government made in 1989‐91. The study was …. Trainers′ evaluation practice, their views on evaluation, their reasons for evaluating and their perceptions of the problems … the construction of a typology of trainers. Most trainers undertook only minimal evaluation. The types were: uneasy …

Describes an approach to management development which makes it easier for trainers to demonstrate how they add value in … explored. Addresses the implications for trainers and the organization of using this approach and concludes that it is only by … focusing on the real day‐to‐day problems of managers that trainers can demonstrate that they add value.  …

A review of a two‐week management exercise for training organisers in Nigeria. Comments are made on the art and … ingredients needed to integrate training and participants′ goals/ resourcefulness.  …

An imperative of any quality system is the need for training and development of the people who operate the system …. Offers a model of how training and development may be integrated into the system and aligned with the business aim of the …

A simple model for quality has been developed. Provides a framework for both analysis and education on quality issues …, and focuses on the main features of total quality management of communication, commitment, customer focus and continuous …