Alvesson, Mats; Kärreman, Dan; Sturdy, Andrew; … - Institutet för Ekonomisk Forskning, Ekonomihögskolan - 2006
is on organisational forms or service processes such as knowledge transfer, the role of clients is often seen as central …. However, typically, clients continue to be presented in a largely static, pre-structured and even monolithic way. While some … recognition is given to the diversity of organisational clients and, to a lesser extent, individual clients, little attention has …
