Glas, Andreas Herbert; Raithel, Clarissa; Essig, Michael - In: International Journal of Productivity and Performance … 68 (2019) 6, pp. 1078-1101
Purpose: In performance-based contracting (PBC), the provider is paid according to outcomes for its customer, and therefore assumes responsibility for customer risks. Previous studies have revealed that risk exposure is a fundamental influencing factor. Thus, the purpose of this paper is to...