Kim, Gyeung‐Min; Jung Won, Hyun - In: Business Process Management Journal 13 (2007) 5, pp. 694-706
Purpose – The goal of this research is first to investigate the outsourcing needs of small and medium enterprises (SMEs) in each of the following HR sub‐processes: recruiting, training, HR administration, payroll, and benefit processes. Then, the outsourcing needs are analyzed against the...