Making people redundant has become a way of life for many multinationals over the past decade. In a quest for efficiency, firms have been laying off thousands of employees ‐ and most observers expect the trend to continue. But many of the multinationals that have cut their payroll have not...

Purpose – The purpose of this paper is to make a contribution to corporate communication theory by considering the evolution of employee engagement and the role of communication in enhancing employee engagement. Design/methodology/approach – Despite its importance for organisation leaders,...