Appelbaum, Steven H.; Semerjian, Gary; Mohan, Krishan - In: Industrial and Commercial Training 44 (2012) 6, pp. 337-344
Purpose – This paper's aim is to examine workplace bullying – what it is and its causes, consequences – and to offer managers control systems on how to counter, reduce or eliminate it. The scale of bullying in the workplace is quite alarming – it is estimated that 1.7 million Americans...