Lin, Ching‐I; Jang, Woan‐Yuh - In: International Journal of Productivity and Performance … 57 (2008) 8, pp. 600-622
theoretical framework that links five key variables: top management support, quality planning, employee involvement, continuous … business performance. Keys to success include four constructs, namely top management support, quality planning, employee …/value – This study constructs a conceptual framework that links the following key variables: top management support, quality …