This case study focuses on key personnel leaving an IT firm (TT Inc.) which possesses specialized knowledge and skills that could not be replaced internally. This problem and event created a major critical knowledge gap. The individuals who left expressed dissatisfaction with the increasing...

Purpose – Of all the relationships that auditors enter into, that with employees seems relatively neglected, and with the trade unions virtually absent from consideration. During the anti‐union period of Thatcher and Reagan this may have been explicable, but now that a more balanced role for...