This first in a series of discussions introduces strategic deployment, a process that will equip an entire organization to perform at its peak in efficiency, profitability and in meeting customers’ needs. The process identifies and integrates every operation throughout an enterprise that has a...

This fourth and final article in a series on strategic deployment will review the values and obstacles in preparing an organization to be a leading competitor in its chosen markets. Thoroughly integrating the process into the operating culture of an organization is absolutely essential to success.

Predicts a major role for quality in the business world of the twenty‐first century. Considers a broad range of developments such as the possible advances in online business, increased coverage of quality issues in higher education, and developments in tools aimed at facilitating the...

This is the third in a series of articles on strategic deployment and identifies the necessary steps to take in deploying the process. Describes ten such steps for corporate strategy to become an integral part of an organization’s culture: establishing a vision; agreeing on a mission;...

Corporate financiers looking to increase the success rate of merger and acquisition transactions should consider conducting a quality cost analysis.

Market conditions are undermining the commonly held view of the procurement function as a service‐providing cost centre. A benchmarking consortium of leading companies guided by Juran Institute has been exploring best practice in a strategic context.

"Dr. Juran's life work on quality--boiled down to a concise guide to creating a strong, successful, globally competitive enterprise Dr. Joseph Juran was a true visionary in the field of quality, and his words continue to inspire. One of his main mantras was "Take care of the quality, and the...

"The "body of knowledge" for the science of quality management and performance excellence for more than half-a-century, Juran's Quality Handbook has been completely updated to meet the ever-changing needs of today's business and quality professionals. Under the guidance of a team of top experts,...