Um im heutigen Wettbewerb zu ueberleben, muessen Firmen den gesteigerten Kundenbeduerfnissen durch bestmoegliche Produktions-Qualitaet Rechnung tragen. Erfolgreiche Firmen haben wiederholt empirische Belege fuer die Profitabilitaet einer Hoch-Qualitaetsstrategie geliefert.

Quality loss functions have found widespread application in production engineering and today are an indispensable part of quality management. However, they share an obstacle with most other quality concepts concerning their limited communicability to top management. In the allocation of...