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People management as indicator of business excellence: the Polish and Danish perspectives
Haffer, Rafał; Kristensen, Kai - In: The TQM Journal 22 (2010) 4, pp. 386-398
Purpose – This paper aims to show the importance of people management as a key indicator of business excellence based on four research projects, conducted on the samples of Polish (in the years 2004‐2005 and 2006‐2007) and Danish companies (in 1999 and 2005). Design/methodology/approach...
Persistent link: https://www.econbiz.de/10015031907
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Platform-based product design and environmental turbulence : the mediating role of strategic flexibility
Thomas, Ellen F. - In: European journal of innovation management : EJIM 17 (2014) 1, pp. 107-124
Persistent link: https://www.econbiz.de/10010250588
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Artificial intelligence : building blocks and an innovation typology
Paschen, Ulrich; Pitt, Christine; Kietzmann, Jan - In: Business horizons 63 (2020) 2, pp. 147-155
Persistent link: https://www.econbiz.de/10012172016
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Toxic processes challenged at the Strategos “Innovation Academy”
Merlyn, Paul; Välikangas, Liisa - In: Strategy & Leadership 30 (2002) 4, pp. 29-32
In a session of the Strategos Innovation Academy, participants considered how a number of core management processes … innovation. Working in groups, the participants identified problems with existing practices and then suggested a number of ways … to make the process less toxic to innovation. Today’s strategic‐planning processes rarely emphasize radical innovation …
Persistent link: https://www.econbiz.de/10015016391
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Organisational self‐assessment options
Biazzo, Stefano; Bernardi, Giovanni - In: International Journal of Quality & Reliability Management 20 (2003) 8, pp. 881-900
The growing importance and considerable prestige that quality awards hold have encouraged firms to adopt “excellence models” as evaluation frameworks for organisational self‐assessment. This has contributed to the spread of a specific form of self‐assessment logic: primarily, the search...
Persistent link: https://www.econbiz.de/10014800213
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Self‐assessment in a multi‐organisational network
Saunders, Max; Mann, Robin - In: International Journal of Quality & Reliability Management 22 (2005) 6, pp. 554-571
Purpose – The New Zealand Benchmarking Club (NZBC), a multi‐organisational network, aimed to improve the performance of member organisations through best practice benchmarking. The purpose of this paper is to critique the NZBC self‐assessment process, report the scores for...
Persistent link: https://www.econbiz.de/10014800317
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A business excellence model for the hotel sector: implementation to high‐class Greek hotels
Politis, Yannis; Litos, Charalambos; Grigoroudis, Evangelos - In: Benchmarking: An International Journal 16 (2009) 4, pp. 462-483
Purpose – The purpose of this paper is to present the development of a business excellence model applicable in the hospitality industry. Design/methodology/approach – Two surveys using questionnaires were conducted: the first one for the development of the model's criteria and sub‐criteria...
Persistent link: https://www.econbiz.de/10014683443
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Total business excellence : a new management model for operationalizing excellence
Ferdowsian, Mehran C. - In: International journal of quality & reliability management 33 (2016) 7, pp. 942-984
Persistent link: https://www.econbiz.de/10011603995
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The business excellence models and business strategy
Zapletalová, Šárka - In: Total quality management & business excellence 34 (2023) 2, pp. 131-147
Persistent link: https://www.econbiz.de/10013550044
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Role of leadership, strategic planning and entrepreneurial organizational culture towards achieving organizational excellence : evidence from public sector using SEM
Al-Dhaafri, Hassan Saleh; Alosani, Mohammed Saleh - In: Measuring business excellence 26 (2022) 3, pp. 378-396
Persistent link: https://www.econbiz.de/10013380574