Ho, G.T.S.; Choy, S.K.; Tong, P.H.; Tang, V. - In: Industrial Management & Data Systems 122 (2022) 11, pp. 2583-2608
Purpose Demand forecast methodologies have been studied extensively to improve operations in e-commerce. However, every forecast inevitably contains errors, and this may result in a disproportionate impact on operations, particularly in the dynamic nature of fulfilling orders in e-commerce. This...