Bontis, Nick; Janošević, Stevo; Dženopoljac, Vladimir - In: International Journal of Contemporary Hospitality Management 27 (2015) 6, pp. 1365-1384
Purpose – The purpose of this study is to determine whether intellectual capital (IC) creates value in the Serbian hotel industry. Specifically, this paper examines to what degree IC and its key components affect the financial performance of hotels compared to physical and financial capital....