the user. Since the Web and digital libraries are meant for providing direct access to information sources and services … digital libraries, and, if so, how best to offer such services. Current digital libraries focus more on access to, and … definitions of digital libraries formulated by digital library researchers. This paper looks at the current state of research in …

principles. Originality/value – Addresses providers of multicultural services in libraries.  …

‐level needs alongside more basic physiological needs. This has practical implications for public libraries' service provision to … homeless populations, and also suggests there is greater room for collaboration between libraries and homeless service agencies … implications for the provision of information and services within both public libraries and organisations serving the homeless …