Feels the e‐learning industry has been the victim of a lot of hype, without producing the growth that has been expected by commentators and players within the industry. Seeks to explain why the e‐learning has fared better in the USA than elsewhere, and highlights some of the problems that...

People opt for training to solve problems. Performance factors include tools and equipment, and organisational structure. Man’s progress in society has been shaped by a succession of important utilities: water, gas, electricity and the telephone, followed by an innovative range of practical...

Examines an approach to the development of managers which leads to a real understanding of finance. Uses a case study of a medium‐sized software company to illustrate that financial training should be part of a larger culture and process change thrust. This is likely to involve employee...

Hypothesizes numerous views of what a case study is and what outcomes case studies, as aids to the management development process, might be expected to facilitate. Presents a configuration of case design characteristics which, together with the accompanying discussion, is intended to be helpful...

Describes the training programme set up by Allrich, Inc. a highly successful manufacturing firm. The aim was to set up a training model which was sufficiently flexible to accommodate the needs of all individuals in the organization. It was set up on the basis of organization mission statements,...

Very few of the business and management programmes within UK universities focus on sales and sales management or were designed specifically to meet the needs of those wishing to make, or further, their careers in sales. Describes a postgraduate programme developed at the Manchester Metropolitan...

Approaches the case study teaching session as an event which needs to be designed as a control system. Emphasizes the benefits to be obtained from using role play simulations within the case‐based class.

Addresses present‐day concerns with training a local workforce in the Middle East using a language other than the trainees’ native tongue. Describes industrial training issues within an electronics company requiring a high degree of English with complex technical terminology. The training...

This article describes covert content in training courses, examines the role it can play in deciding content and methods, and addresses the issue of how important this influence may be. The specific concepts of differentiation, integration, a holistic approach and you get out what you put in,...