seeking greater market power and higher reputation for quality, and to examine whether this entails losses in banking … an empirical model with variables that describe certain characteristics of banking quality as explanatory variables of … differentiate its services from those of its rivals through quality, is positive because it helps to provide a more stable banking …

performance with zero ship parts per million (PPM) requirements. To achieve both quality and performance goals very stringent … and quality. The purpose of this paper is twofold: first, to investigate the conflicts that exist between quality …

result in waste or customer dissatisfaction. Describes the use of a quality simulation technique to generate cost data … related to manufacturing quality performance and inspection strategies. Reviews underlying ideas concerning quality … characteristics, process capability and quality performance measures and describes the simulation assumptions and technique. Presents …