Although requirement elicitation is generally acknowledged to be very important in traditional information systems development (ISD), it does not get enough attention in most Web‐based information systems development (WISD). This paper highlighted the difference between ISD and WISD, and...

Purpose – To investigate the relationship between key users (defined as their influence) in “information”, “purchase”, “communication” or “entertainment” networks, and the number of elicited requirements in web‐based information systems (WIS). Design/methodology/approach –...

This research conducted two experiments to understand the performance (correctness and efficiency) of novice database designers, and perceptions of ease of use and preferences of two approaches for modeling relational databases: the semantic‐oriented approach (top‐down, e.g. using the...

Purpose – This study aims to investigate insurance policy loan applicant characteristics. Additionally, it reveals the behaviour patterns of heavy users who have applied for at least two loans. A policy loan prediction model is established which is designed to increase loan application rates....