Purpose – The purpose of this paper is to open the special issue of Online Information Review on open knowledge management in higher education. Its aim is to review the concept and extension of the movement or philosophy of open knowledge in universities and higher education institutions....

Purpose – This paper aims to discuss a new tool for requirements gathering in the Web 2.0 era. It seeks to investigate the features that this kind of tool should have in order to be as widely applicable and useful as possible. Further, it aims to explore the extent to which business...

Purpose – Information and communication technologies have became pervasive in people's lives and in this changing world education cannot remain anchored in old‐fashioned models which ignore the evolution through which society is going. This paper seeks to present the gamble made by the...

Purpose – This paper aims at analysing the impact of open access (OA) on the creation, retrieval and transfer of scientific knowledge. In doing so, the focus is set on scientific research as one core function of higher education institutions. It also aims to identify potential advantages of OA...

Purpose – The purpose of this paper is to analyse the personalised and social characteristics of open knowledge management in higher education based on social tagging in the Web 2.0 environment. Design/methodology/approach – Through the function of annotation in social tagging, the paper...

Purpose – The purpose of this research is to investigate some general features of folksonomies and user‐generated content with copyright issues, and to present semantic representation for folksonomies using a tag ontology that can be used to represent tagging data at a semantic level using...

Purpose – The purpose of this paper is to compare the journal impact rankings of the open access SCImago Journal & Country Rank ( SJR ) database and the subscription‐based Journal Citation Reports ( JCR ). Design/methodology/approach – The paper looks at the SJR database which offers...

Over the last couple of decades, the mobile communication companies have been growing rapidly and it plays a major role in the emerging economies that can't be underestimated. This study was conducted to better understand the factors that lead to brand loyalty in the Egyptian mobile retail...