The housing standard is very high in Sweden and there is a strong legislative framework protecting tenants. It therefore came as a surprise when a number of rundown and badly maintained estates were given attention in the media. In this article we try to explain how this could happen in the...

Purpose – The purpose of this paper is to try to explain how long‐term mismanagement of a housing estate could arise in a country with a strong legal framework aimed at preventing such situations. Design/methodology/approach – Assuming that both tenants and landlords are rational, the...

Purpose – The purpose of this paper is to describe and evaluate three different models of how to organise services to tenants in municipal housing companies. Design/methodology/approach – The empirical data used in this study are gathered from a detailed two‐year case study. Findings –...