Purpose – Hersey and Blanchard's situational leadership (SL) model is widely utilised, but it has limited empirical support. This paper aims to investigate the model through content analysis of the transcripts of supervision sessions. Design/methodology/approach – Eight transcripts of...

Purpose – This paper seeks to report on the findings of a recent study which explores the ways/factors which influence and/or determine the effectiveness of the senior management in the Muscat Municipality, Oman, by assessing the perception of senior managers concerning the influences...

Purpose – This paper aims to review the concept of mindfulness and to show how it can be extended from psychology into management. Also, it seeks to introduce a new model of the psyche which incorporates two types of mindfulness (“meta‐mindfulness” and “supra‐mindfulness”) which...

Purpose – This paper aims to cast the spotlight on a class of KM initiatives whose very success has ironically bred negative consequences not usually detected in the short‐term or on the surface. Design/methodology/approach – Grounded theory approach was adopted in this paper since there...

Investments in information technology (IT) are large and growing and require management attention. This study investigated processes associated with IT benefit management (ITBM) to realise benefits during the development of a new system, to retrofit ITBM processes against an existing system, and...

Purpose – The intention of this study is to investigate the state of benchmarking in a variety of organizations in Egypt. More specifically, the study aims to understand the state of benchmarking in Egyptian organizations as well as the driving forces, benefits behind undertaking benchmarking...

Purpose – The purpose of this paper is to examine the need for a statistical approach in the development of personnel aspiring for a technical manager/technical team leader position in order to increase corporate profitability. It outlines the details of management training for managerial...

Purpose – The increasing importance placed on organizational performance in a highly competitive global business environment has been unmistakable in recent years. The performance of entry‐level managers contributes significantly to the effectiveness of the overall organizational...

Purpose – The purpose of this exploratory study is to learn about and better understand Cypriot employees' and managers'/employers' perceptions of several variables related to organization behavior using Robbins model. Design/methodology/approach – Primary data are collected from a...

Purpose – This article aims to explore the nature of contemporary HRM practice in Mozambique, and the extent to which “best practice” HRM strategies are likely to emerge, given present institutional realities. Design/methodology/approach – The research was based on an extensive survey of...