Since the early 1980s the concept of New Public Management (NPM) has had a considerable impact on both theoretical debate and practical management in the public sector. Within this debate issues of efficiency and productivity are critical when discussing the performance of publicly funded...

This paper investigates the usefulness of textbook and company approaches to developing managerial skills and competencies. It suggests that textbooks, based on an “experiential” approach to skill building, are contradictory in that they ultimately privilege predispositions over training in...