Arroyo‐López, Pilar; Holmen, Elsebeth; de Boer, Luitzen - In: Business Process Management Journal 18 (2012) 4, pp. 680-707
‐term performance of suppliers and the more long‐term development of their capabilities given the relational learning context of the … dyad. Design/methodology/approach – Data were collected through a survey of strategic suppliers from original equipment … development hardly lead to improved operational and financial performance of suppliers. More demanding and less frequently used …