Today, supply chain transformation for creating customer value continues to be a priority for many companies, as it enables them to gain a competitive advantage. While value creation is shaped by external drivers such as market volatility, technology, product and service offering, and...

Background: In response to calls for actionable research that considers ongoing pandemic risk dynamics, we explore how risks experienced and risk mitigation techniques used have changed during the first year of the pandemic. Methods: We used a survey and studied six cases; data were collected...

The COVID-19 pandemic is causing risks and disruptions in most supply chains. As supply chain managers are responding to these risks, several theories may inform those efforts. In this paper, we explore across seven companies in different industries, supply chain positions and countries, how...