Kyriakidou, Olympia; Gore, Julie - In: Benchmarking: An International Journal 12 (2005) 3, pp. 192-206
Purpose – To provide positive benchmarking examples of hospitality, tourism and leisure small management enterprises in … organizational learning. Research limitations/implications – The research completed is illustrative of positive benchmarking elements … strategies. Originality/value – This paper begins to fill the gap of a very under‐researched area: benchmarking organizational …