Purpose: This paper aims to define the employee experience as a concept, give an overview of how employers are using it as an engagement approach and discuss two examples of how leading organizations are leveraging more advanced applications of the employee experience to drive better engagement...

Purpose: The purpose of this APQC (American Productivity and Quality Center) research study is to understand which strategic workforce planning approaches are currently in use; whether these approaches are meeting business needs; and what workforce planning challenges organizations are facing...

Purpose: The purpose of this paper is to detail four elements that drive human capital management (HCM) strategies that get business results. Design/methodology/approach: Analysis of APQC’s Open Standards Benchmarking® data and human capital management best practices case studies reveals how...

Introduction : abundance, Asia, and automation / Daniel H. Pink -- Some half-truths about managing people / Jeffrey Pfeffer -- Predictable surprises / Michael D. Watkins and Max H. Bazerman -- Human capital investments for Pareto-optimal returns / Samir J. Raza and Mark C. Ubelhart -- Using...

Purpose This study aims to understand how organizations are approaching workforce diversity, equity and inclusion (DEI) as well as the challenges and opportunities they encounter as they carry out DEI work. Design/methodology/approach The study involved survey research with 312 valid respondents...

Purpose – The purpose of this research paper is to explore how organizational leadership style is related to employee leadership skills, leadership and business trends, as well as leadership practices. Design/methodology/approach – In total, 547 participants representing a variety of...