The Total Quality Management Process (TQMP) is outlined as a development from the original concept of Improving Quality Management Process. The model outlines how to promote more guidance and direction to the organisation involved in a quality transformation effort, the role of the steering...

Attention is focused on key management trends and predictions. A concise overview of the literature as well as comments generated from the Delphi panel are presented enabling the reader to make his/her own judgement about some key statements concerning the future of management development.

Presents some of the findings from a five‐year international study into corporate renewal, learning and transformation programmes. Emerging network and virtual models of organization are making new demands on managers, and placing new issues such as network security, the protection of...

Public concern regarding the United States′ competitive dilemma has forced both private‐and public‐sector organisations to critically re‐examine traditional accepted managerial techniques. This article presents a preliminary plan for implementing the managerial philosophy of Dr W....

Much existing literature was written entirely from a Western perspective without any reference to practices in the East. In the booming east Asian market, project managers from the West would need to pay special attention to eastern beliefs, cultures and philosophies. Attempts to put together...