Patel, Anoop; Randell, Gerry - In: Training for Quality 2 (1994) 1, pp. 23-28
provide hope that training may be taken seriously in Britain, Many organizations’ competitiveness is seriously damaged by the … lack of training, even though many experts advocate comprehensive training to be the foundation on which essential … attitude to training has been short‐sighted and only a small percentage of firms have adopted a total quality management …