Structuring learning and maximising the use of knowledge in manufacturing organisations can further Trinidad and Tobago’s (T&T) quest to diversify its energy‐based economy, promote sustainable development and enhance the creativity and competence of its population. Existing Organisational...

Purpose – The purpose of this paper is to discuss the underlining needs for and determinants (factors, tools and methods) of environmentally responsible operations (EROs) and present some direction for work in the areas involving an environmental/quality/operations management interface....

Purpose – This paper seeks to describe the development of a web‐based system for managing and assessing suppliers, presenting the system design and interface of the prototype and discussing the applicability of the system. Design/methodology/approach – In this paper critical assessment...

Purpose – This paper presents the main findings of an empirical study that investigates the effects of the “soft” and “hard” criteria of total quality management (TQM) in four ISO 9001 certified small and medium‐sized enterprises (SME) in Trinidad and Tobago (T&T)....

Purpose – The purpose of this paper is to investigate the distribution of conflict over various NPD phases and identify the main sources of conflict and the five conflict handling styles in new product development (NPD) from the context of buyer‐supplier collaboration....

With the increasing level of competition in many competitive environments, a body of research regards the ability to formulate and implement a formulated strategy as an equally important source of competitive advantage. The rate of change in both internal and external environments of...

Purpose – This paper aims to discuss an integrated paradigm that aligns the measures of knowledge management (KM) performance to attain corporate goals in organisations. It presents the main findings of an exploratory study on the use of the paradigm and the accompanied self-assessment scheme...

Purpose – The purpose of this paper is to investigate the impacts of company sizes and culture on quality management practices (QMP) in manufacturing organisations based in Trinidad and Tobago (T&T). Design/methodology/approach – Empirical data were collected via a questionnaire survey, and...