Purpose – The purpose of this paper is to provide an interview with Michael Tobin, author of Forget Strategy. Get Results. Design/methodology/approach – Interview. Findings – This paper discusses his background, his management style and explains his use of unconventional techniques to get...

What does it take to be a manager? In practical, day‐to‐day terms, most people with that title do not really know. Many are lifted from the ranks of technical workers, told they are managers, perhaps even given some objectives, and left on their own. This article suggests that a manager...

When an organization needs to use scenarios as a framework for logically discussing internal and external issues, it should be aware of the two predominant causes of failure of scenario projects: (1) a lack of agreement on the purpose of the effort; and (2) a lack of understanding about how...

This article deals with the difficulty of creating a “leadership team.” Increasingly, organizations are finding it unworkable for a single almighty leader at the top to understand the full complexity of the business, build consensus throughout the business, and call all the shots. Instead,...

Examines the AA′s method of training staff by empowerment based on encouraging customer care skills, team leadership abilities and team‐building initiatives. Concludes that managers need to learn to adapt to this empowerment in order to take advantage of the “hidden talents” of staff.

In this article, the authors discuss the characteristics and dynamics of effective teams. They consider the factors influencing interpersonal interactions within a team and consequently propose that there is a variety of strategies which may be employed in any teambuilding initiative. The...

Organizations are increasing their reliance on virtual relationships in structuring operations for a global environment. Like all teams, virtual teams require a solid foundation of mutual trust and collaboration, if they are to function effectively. Identifying and applying appropriate team...

Agrees that the evidence of a vast array of research concerning teamwork is conclusive: teams are capable of outstanding performance and are the primary unit of performance for increasing numbers of organisations. Nevertheless, high performance teams (HPTs) are a rarity. Presents the results of...

In the Asia Pacific, along with the rest of the world, there has been a rapid expansion in the use of geographically dispersed teams playing pivotal organizational and interorganizational roles. Yet our understanding of the conditions nurturing the task effectiveness of those teams is still...

Several studies have reported on psychometric and factor‐analytic work related to the team climate inventory (TCI), including its four scales and 13 subscales. This exploratory study reports on the first research to examine team typologies based on team climate scores. The TCI was administered...