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Qualitätsmanagement
16,464
Quality management
14,535
Service quality
2,571
Dienstleistungsqualität
2,563
Theorie
1,784
Theory
1,779
Product quality
1,628
Produktqualität
1,626
Deutschland
1,467
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1,328
Prozessmanagement
1,166
Standardisierung
1,104
Standardization
1,102
Business process management
1,068
Lieferkette
960
Supply chain
960
Customer satisfaction
900
Kundenzufriedenheit
877
Manufacturing industries
844
Industrie
826
Lean Management
787
USA
765
Lean management
761
Unternehmenserfolg
751
Total quality management
746
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740
United States
720
Performance measurement
674
Krankenhaus
666
Performance-Messung
658
Lean production
648
Lean Production
645
Hospital
605
Relationship marketing
591
Beziehungsmarketing
590
Innovation
577
Gesundheitswesen
533
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517
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513
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510
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2,139
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67
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5
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387
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Antony, Jiju
136
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
55
Dale, Barrie G.
45
Rahman, Zillur
42
Kamiske, Gerd F.
40
Cudney, Elizabeth A.
35
Zink, Klaus J.
35
Sampaio, Paulo
33
Shahin, Arash
33
Jochem, Roland
32
Garza-Reyes, Jose Arturo
31
Wiele, Ton van der
31
Ahuja, Inderpreet Singh
30
Töpfer, Armin
29
Tarí, Juan José
28
Murugesh, R.
27
Dahlgaard, Jens Jörn
25
Zairi, Mohamed
25
Chiarini, Andrea
24
Winzer, Petra
23
Oakland, John S.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Gremyr, Ida
20
He, Zhen
20
Heras-Saizarbitoria, Iñaki
20
Kumar, Vikas
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Madhani, Pankaj M.
19
Pfeifer, Tilo
19
Singh, Bikram Jit
19
Stauss, Bernd
19
Brauer, Jörg-Peter
18
Casadesús, Martí
18
Schreier, Gerhard
18
Seghezzi, Hans Dieter
18
Soltani, Ebrahim
18
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Hochschulrektorenkonferenz
42
OECD
42
Springer Fachmedien Wiesbaden
37
Deutsches Institut für Normung
22
IGI Global
19
National Bureau of Economic Research
19
Deutsche Gesellschaft für Qualität
18
European Migration Network
11
Shaker Verlag
10
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
OECD / Environment Directorate
9
Thüringen / Landesregierung
9
University of Western Sydney
9
Europäische Kommission
8
World Bank
8
Carl Hanser Verlag
7
College of Business
7
Gesellschaft für Qualitätswissenschaft
7
Taylor and Francis.
7
European Association of Agricultural Economists
6
Forschungsgemeinschaft Qualitätssicherung
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Gesellschaft für Management und Technologie <München>
6
School of Management
6
Verlag Dr. Kovač
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
Bundesinstitut für Berufsbildung
5
European Centre for the Development of Vocational Training
5
Fraunhofer IRB-Verlag
5
International Monetary Fund
5
Organisation for Economic Co-operation and Development
5
RWTH Aachen
5
University of Central Queensland
5
American Society for Quality
4
Deutsche Quality-Circle-Gesellschaft
4
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4
Europäische Kommission / Generaldirektion Migration und Inneres
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
4
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
484
The TQM journal : the international review of organizational improvement
419
International journal of quality & reliability management
404
International journal of production research
352
Total quality management & business excellence
255
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
International Journal of Quality & Reliability Management
121
The TQM Magazine
110
SpringerLink / Bücher
105
The TQM Journal
96
European journal of operational research : EJOR
93
International journal of services and operations management
91
International journal of quality and service sciences
84
International journal of business excellence
80
Benchmarking : an international journal ; BIJ
70
International journal of process management and benchmarking : IJPMB
62
Benchmarking: An International Journal
61
Business process management journal
61
The international journal of productivity and performance management : IJPPM
61
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Measuring Business Excellence
58
Amfiteatru economic : an economic and business research periodical
55
Health care management review : HCM review
55
Journal of industrial engineering and management : JIEM
53
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
Journal of health organization and management
43
IEEE transactions on engineering management : EM
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of business excellence : IJBEX
40
International journal of technology management : IJTM
38
Cogent business & management
37
International journal of services and operations management : IJSOM
36
Springer eBook Collection
36
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ECONIS (ZBW)
15,086
USB Cologne (EcoSocSci)
1,543
Other ZBW resources
819
RePEc
240
EconStor
39
BASE
36
ArchiDok
24
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Showing
21
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21
Strategic resistance for sustaining enterprise relevance : a paradigm for sustainable enterprise excellence, resilience and robustness
Edgeman, Rick
- In:
The international journal of productivity and …
64
(
2015
)
3
,
pp. 318-333
Persistent link: https://www.econbiz.de/10010533261
Saved in:
22
An innovative framework for performance analysis of members of supply chains
Chithambaranathan, P.
;
Subramanian, Nachiappan
; …
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 309-334
Persistent link: https://www.econbiz.de/10011279597
Saved in:
23
Benchmarking academics through sustainable assessment criteria : an Indian case study
Singh, Bikram Jit
;
Joshi, Rakesh
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
3
,
pp. 505-536
Persistent link: https://www.econbiz.de/10011303677
Saved in:
24
Benchmarking academics through sustainable assessment criteria : an Indian case study
Singh, Bikram Jit
;
Joshi, Rakesh
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
3
,
pp. 505-536
Persistent link: https://www.econbiz.de/10011309172
Saved in:
25
The elements of customer satisfaction model in Serbian conditions
Cockalo, Dragan
;
Djordjevic, Dejan
;
Sajfert, Zvonko
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 87-108
Persistent link: https://www.econbiz.de/10009657651
Saved in:
26
An evaluation of business improvement through quality management principles in SMEs
Aziz, Tariq
;
Ahmad, Ali
- In:
International journal of quality and innovation
2
(
2012/2014
)
2
,
pp. 193-216
Persistent link: https://www.econbiz.de/10010361949
Saved in:
27
Today's quality is tomorrow's reputation (and the following day's business success)
Sharabi, Moshe
- In:
Total quality management & business excellence : an …
25
(
2014
)
3
,
pp. 183-197
Persistent link: https://www.econbiz.de/10010246017
Saved in:
28
Culture-based design and implementation of business excellence
Bolboli, Seyed Amir
;
Reiche, Markus
- In:
The TQM journal : the international review of …
26
(
2014
)
4
,
pp. 329-347
Persistent link: https://www.econbiz.de/10010384634
Saved in:
29
Business excellence through sustainable change management
Vora, Manu K.
- In:
The TQM journal : the international review of …
25
(
2013
)
6
,
pp. 625-640
Persistent link: https://www.econbiz.de/10010195043
Saved in:
30
Re-balancing the excellence frameworks with individualistic logic
Fan, Xuemei
;
Lu, Dawei
- In:
Total quality management & business excellence : an …
25
(
2014
)
5
,
pp. 478-493
Persistent link: https://www.econbiz.de/10010259272
Saved in:
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