Purpose – The purpose of this paper is to identify the perception of total quality management (TQM) benefits, practices and obstacles in Kuwaiti industrial organizations certified against ISO 9001:2000 (or later) and following a TQM approach. A discrepancy in perception between project...

The paper analyzes international medium and long-term cooperation by legally and economically independent SMEs. In a frame of reference using decision and contingency theory, a model is constructed for two phases of cooperation activity. It is postulated that the success of cooperation activity...