Shad, Zahra; Roghanian, Emad; Mojibian, Fatemeh - In: Journal of industrial engineering international 10 (2014), pp. 1-9
Quality function deployment (QFD) is a customer-driven approach, widely used to develop or process new product to maximize customer satisfaction. Last researches used linear physical programming (LPP) procedure to optimize QFD; however, QFD issue involved uncertainties, or fuzziness, which...