This paper is based on an empirical study of TQM implementation in the Malaysian industrial context. The main focus of … the study was to identify quality factors for effective TQM implementation, which are critical for TQM to flourish in … Malaysian industries, and to understand the dynamics of TQM implementation in a Malaysian context. The paper presents the …

in small- and medium-sized business. A survey was designed to measure managers' satisfaction with S-ERP implementation in … implementation. The general results show that the type of module implemented positively and significantly affects the level of … difficult to manage. This study contributes significantly to the emerging body of knowledge on S-ERP implementation by seeking …

sites of the company that have already undergone proprietary ERP system implementation. Data was collected through … interviews of key participants who were involved in the implementation. Analysis of the interviews has resulted in comprehensive … and Management have been identified, to guide future ERP implementations and increase chances of success. …

several basic hypotheses regarding the BPR implementation process, and makes recommendations for managers to focus attention … and resources on factors important to success, and to proceed in a fashion which minimizes the risk of failure.  …