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Total quality management and the planning behavior of SMEs in developing economies

Temtime, Zelealem T.; Solomon, Getachew H. - In: The TQM Magazine 14 (2002) 3, pp. 181-191

Examines the relationship between TQM perceptions, planning behavior, and firm size in SMEs in Ethiopia. Primary data … SMEs. TQM perceptions vary with firm size and planning behavior. The findings also indicated that excessive emphasis on … short‐term profitability, lack of resources, business planning and vision, and misperception of TQM practices are among the …

Persistent link: https://www.econbiz.de/10015032958

Focusing on key elements of TQM – evaluation for sustainability

Curry, Adrienne; Kadasah, Nasser - In: The TQM Magazine 14 (2002) 4, pp. 207-216

Without sustainability TQM initiatives are usually doomed to fail. The essence of TQM is continuity over time and … define what are the key priority elements of TQM on which companies need to focus and to present an evaluation tool based on … these key elements that can be used to assess the extent of progress of TQM. The tool encompasses ISO 9000 as well as TQM …

Persistent link: https://www.econbiz.de/10015032959

Critical success factors for SPC implementation in UK small and medium enterprises: some key findings from a survey

Rungasamy, Selvan; Antony, Jiju; Ghosh, Sid - In: The TQM Magazine 14 (2002) 4, pp. 217-224

through the use of statistical methods. In this paper, the implementation of SPC is examined and analysed, based on a survey … of 33 manufacturing small and medium enterprises (SMEs). The results presented here are focused on 12 critical success … factors (CSFs) identified from the literature. The results of the analysis have shown that the critical success factors, in …

Persistent link: https://www.econbiz.de/10015032960

Quality improvement activities in companies with foreign capital operating in Poland

Karaszewski, Robert; Karaszewski, Wlodzimierz - In: The TQM Magazine 14 (2002) 4, pp. 225-231

Foreign direct investment in Poland is feared in some political and economic circles, in others it is accepted too enthusiastically. The intention of this paper is not to show which side seems to be right but to attract the attention of Polish economic organisations to the fact that companies...

Persistent link: https://www.econbiz.de/10015032961

Quality management results in ISO 9000 certified Spanish firms

José Tarí, Juan; Molina, José Francisco - In: The TQM Magazine 14 (2002) 4, pp. 232-239

, in order to identify the key results of TQM and to classify firms. For this purpose, we use a factor analysis and a …

Persistent link: https://www.econbiz.de/10015032962

Understanding the difficulties of implementing quality management in Yemen

Al‐Zamany, Yasser; Hoddell, Stephen E.J.; Savage, … - In: The TQM Magazine 14 (2002) 4, pp. 240-247

implementation of TQM in such a culture. The researcher draws on two case study organisations and on the activities proposed by the … considered under each activity for the aim of improving the organisations in Yemen and when embarking on implementation of TQM …Total quality management (TQM) is still a new issue for the organisations in Yemen. These organisations need to …

Persistent link: https://www.econbiz.de/10015032963

TQM and labour productivity in Jordanian industrial companies

Chapman, Ross; Al‐Khawaldeh, Khleef - In: The TQM Magazine 14 (2002) 4, pp. 248-262

labour productivity. Survey responses were classified into two groups: high‐TQM implementation and low‐TQM implementation …Reports on research to determine the degree of application of total quality management (TQM) philosophy and practices … in industrial corporations in Jordan. Uses primary and secondary empirical data to examine the link between TQM and …

Persistent link: https://www.econbiz.de/10015032964

Quality management in Europe: a cultural perspective

Lagrosen, Stefan - In: The TQM Magazine 14 (2002) 5, pp. 275-283

The purpose of the study reported in this article has been to explore and describe the influence of some national cultures on the way quality management is practised. Case studies have been carried out in the UK, Germany, France and Italy. Some differences in focus have been found. These are...

Persistent link: https://www.econbiz.de/10015032965

Total Quality in Public Service

Choppin, Jon - In: Management Development Review 7 (1994) 3, pp. 37-40

Suggests that TQM has much to offer public services provided that the organization is considered as a whole. Discusses …

Persistent link: https://www.econbiz.de/10014936542

“Our people are our greatest asset…”

Choppin, Jon - In: Management Development Review 9 (1996) 3, pp. 8-13

Alludes to the often heard phrase ‐ “our people are our greatest asset” ‐ and wonders how many organizations have really captured the full value of their human resource (HR). Examines why the HR function has to change from being reactive, to becoming the agent of change. Outlines an...

Persistent link: https://www.econbiz.de/10014936626