Temtime, Zelealem T.; Solomon, Getachew H. - In: The TQM Magazine 14 (2002) 3, pp. 181-191
Examines the relationship between TQM perceptions, planning behavior, and firm size in SMEs in Ethiopia. Primary data … SMEs. TQM perceptions vary with firm size and planning behavior. The findings also indicated that excessive emphasis on … short‐term profitability, lack of resources, business planning and vision, and misperception of TQM practices are among the …