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Is logistics service quality a pathway to customer loyalty in the international freight forwarding industry?
Yoganandan, G.; Vasan, M. - In: International journal of logistics systems and … 48 (2024) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10015065427
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Improving productivity in SMEs by the implementation of Six Sigma : human resource management implications
Cantoni, Franca; Virtuani, Roberta - In: International journal of productivity and quality … 41 (2024) 1, pp. 49-65
Persistent link: https://www.econbiz.de/10015065439
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Prevention of corruption : a tool to improve the quality of services in organisations
Doghezloo, Mansoureh Jahani; Dinani, Maryam Mokhtari; … - In: International journal of productivity and quality … 42 (2024) 1, pp. 34-49
Persistent link: https://www.econbiz.de/10015065584
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Performance enhancement of a manufacturing organisation by the implementation of maintenance practices : a case study
Sidhu, Simranjit Singh; Singh, Kanwarpreet; Ahuja, … - In: International journal of productivity and quality … 42 (2024) 1, pp. 50-69
Persistent link: https://www.econbiz.de/10015065585
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An investigative study to analyse and evaluate the level of waste management technique implemented in Indian SMEs
Sodhi, Harsimran Singh - In: International journal of productivity and quality … 42 (2024) 2, pp. 133-152
Persistent link: https://www.econbiz.de/10015065590
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Lean service and its implications in the quality of the service of the aircraft industry companies : a systematic review of the literature
Quiroz-Flores, Juan Carlos; Cabrera-Bonilla, Jesús; … - In: International journal of productivity and quality … 42 (2024) 2, pp. 170-187
Persistent link: https://www.econbiz.de/10015065593
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Examining scientific contribution of International Journal of Productivity and Quality Management (2006-2019) : a bibliometric study
Baheti, Santosh Satyanarayan - In: International journal of productivity and quality … 42 (2024) 3, pp. 253-296
Persistent link: https://www.econbiz.de/10015065600
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The mediating role of quality of working life on transformational leadership and achieving strategic success : a field study in universities operating in the northern region of Jor...
Sharaire, Mutasim; Khasawneh, Maen Yousef - In: International journal of productivity and quality … 42 (2024) 3, pp. 327-352
Persistent link: https://www.econbiz.de/10015065605
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A framework towards integrating TQM, knowledge management, and innovation to achieve business excellence in service organisations
Negi, Saurav - In: International journal of productivity and quality … 42 (2024) 3, pp. 380-404
Persistent link: https://www.econbiz.de/10015065608
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Return on investment for small businesses that obtain ISO 9001:2015 certification
Hyer, LeAnna; Tang, Herman - In: International journal of productivity and quality … 41 (2024) 4, pp. 553-568
Persistent link: https://www.econbiz.de/10015065547