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Glenny, Tom - In: The TQM Magazine 6 (1994) 4, pp. 15-17

When managing a total quality programme every practitioner needs to generate and maintain momentum and progress. When progress is suddenly halted, the true reasons why are not always immediately clear. Excuses can be too easily formulated and the wrong reasons identified for what may well be a...

Persistent link: https://www.econbiz.de/10015033357

How to Sustain the Total Quality Management Process after the First 12 Months

Lund, Klaus; Thomsen, Claus - In: The TQM Magazine 6 (1994) 5, pp. 47-49

Describes symptoms of a TQM process not working. From eight years experience working with TQM in the service industries …, an 11‐point plan has been devised for sustaining the TQM process after the first 12 months …

Persistent link: https://www.econbiz.de/10015033371

Survival to success: the case of RHP Bearings, Blackburn

Regan, S.; Dale, B.G. - In: The TQM Magazine 11 (1999) 1, pp. 22-28

issues which have been crucial to the success of the foundry are highlighted and examined. …

Persistent link: https://www.econbiz.de/10015033625

Quality Leadership at Baxter

Easley, Mike; Schlick, James - In: The TQM Magazine 1 (1989) 3

the plant exemplifies total quality management. Contends that quality problem solving plays a key role in TQM. Concludes …

Persistent link: https://www.econbiz.de/10015033787

Successful TQM Training

Walsh, Stephen P - In: The TQM Magazine 2 (1990) 3

Describes the benefits of combining open learning with tutor‐led workshops. Asserts that successful TQM training …. Concludes that the teaching of TQM requires a combination of skills, training and attitudinal shift. …

Persistent link: https://www.econbiz.de/10015033815

Japan ‐ myth or miracle?

Dale, B.G.; Allan, D.G. - In: The TQM Magazine 5 (1993) 3

In the second of a three‐part series on Japanese success, suggests that Japan′s success is due to its total commitment …

Persistent link: https://www.econbiz.de/10015033859

Conditional Success

Thomas, Geoff - In: The TQM Magazine 5 (1993) 4

, in an effort to prevent the failure of even more TQM programmes. Considers many of the most serious problems can be laid …. Contends that without pre‐conditioning of senior management, success in total quality is virtually impossible and may lead to …

Persistent link: https://www.econbiz.de/10015033864

Staying One Step Ahead

Davies, Paul - In: The TQM Magazine 5 (1993) 6

early success in a TQM programme, but find it difficult to hang on to the gains and improve on them. Discusses the possible …Looks at how to overcome the stumbling blocks to success, in light of the fact that many companies are able to achieve …

Persistent link: https://www.econbiz.de/10015033885

Neither Myth Nor Miracle

Duffin, Murray - In: The TQM Magazine 5 (1993) 6

Includes comments on a previously published series attempting to answer the question: “Japan ‐ myth or miracle?”, as well as suggesting new theories on the subject. Considers the previous articles to be misleading and inconclusive. Asserts the need to understand why the Japanese have been...

Persistent link: https://www.econbiz.de/10015033886

Are the cultures required to attain ISO 9000 and total quality management mutually exclusive?

Hind, Matthew - In: Training for Quality 4 (1996) 2, pp. 25-29

Attempts to show that, while ISO 9000 is part of total quality management, the organizational culture that is suited to ISO 9000 is not suited to the other aspects that make up total quality. Total quality is a balance between these factors such that, if the pull in one direction is too strong,...

Persistent link: https://www.econbiz.de/10015028352